j77j Privacy Policy — Your Information Is Our Responsibility

When creating an account, logging in, making transactions, or using customer support on the j77j platform, the following categories of information may be collected:

a) Identification Information

• Full name and date of birth
• National ID (NID) number or passport number (for age verification)
• Email address and mobile number
• Current address

b) Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Transaction history (deposit and withdrawal amounts and times)
• Partial bank account details (where applicable)

c) Technical Information

• IP address and device identification information
• Browser type, operating system, and device model
• Cookies and session data
• Login time and location (GPS or network based)

d) Gaming Activity

• Play history, bet amounts, and results
• Bonus and promotion usage records
• Account activity patterns

j77j collects user information only for specific and legitimate purposes. We do not collect information beyond what is necessary, and collected information is not used outside those specific purposes.

• Account Management and Verification: Completing registration, confirming identity, and verifying age.
• Transaction Processing: Securely processing deposit and withdrawal requests.
• Customer Support: Providing assistance via live chat and email, and resolving complaints.
• Fraud Prevention: Detecting and preventing unauthorized access, money laundering, and other illegal activities.
• Responsible Gaming: Identifying excessive gambling patterns and taking the necessary precautionary measures.
• Service Improvement: Continuously improving platform functionality and the user experience.
• Communications: Informing you about important notices, policy changes, and bonus offers (with your consent).

j77j never sells your personal information or discloses it to any third party without authorization. However, certain information may be shared in the following limited circumstances:

a) Payment Processors

The minimum information necessary to process transactions via bKash, Nagad, Rocket, and Upay is shared with those payment service providers. These providers are governed by their own privacy policies.

b) Legal Obligations

Information may be provided to authorities to comply with court orders, government investigations, or legal requirements. In such cases, j77j discloses only the information required under applicable law.

c) Technology Service Providers

Trusted software and server service providers involved in the technical operation of the platform may have access to certain data, but they are bound by confidentiality agreements and unauthorized use of the information is prohibited.

d) Emergency Situations

Limited information may be disclosed in an emergency to protect the life or safety of a person.

Cookies and similar technologies are used on the j77j website. Cookies are small text files stored on your device that help improve website functionality.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functionality Cookies: For remembering your preferences and settings.
• Analytics Cookies: For understanding platform usage patterns and improving the service.

You can disable cookies through your browser settings, but this may limit some platform functionality.

j77j employs the most up-to-date technical measures to protect your information. Our platform operates in a secure and reliable environment:

• SSL Encryption: All data transfers are protected via SSL/TLS encryption, keeping information out of the reach of third parties.
• Data Encryption: Sensitive stored information is kept in encrypted form.
• Access Control: Only authorized personnel can access user data for specific purposes.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Firewall and DDoS Protection: Advanced firewall systems are used to prevent unauthorized access and cyber attacks.
• Two-Factor Authentication (2FA): A two-step verification option is available to strengthen account security.

While we strive to ensure the highest level of security, data transmission over the internet is not completely risk-free. We do commit to following industry best practices to protect your information.

j77j retains your personal information only for as long as necessary. The retention period depends on the following factors:

• All information is retained while the account is active.
• Even after an account is closed or deactivated, financial transaction records are retained for a defined period as required by law.
• Certain log data may be retained for fraud prevention and security purposes.
• Information that must be retained to fulfill legal obligations is kept until those obligations end.

At the end of the retention period, information is securely deleted or anonymized so that the user can no longer be identified in any way.

As a j77j user, you have the following rights regarding your personal information:

Right to Access Information

You can find out at any time what information we hold about you. You can contact the support team to request a copy of that information.

Right to Correct Information

If any of your information is incorrect or incomplete, notify our customer support team and it will be corrected promptly.

Right to Delete Information

Where there is no legal obligation preventing it, you may request deletion of your account and related information. However, financial transaction records may be retained for a defined period for legal reasons.

Right to Object to Data Processing

In certain cases (such as marketing communications), you may object to the processing of your information and opt out of marketing communications.

Right to Data Portability

Where technically feasible, you may request your personal information in a structured, machine-readable format.

To exercise these rights, contact us by email or live chat.

j77j strictly follows its policy on protecting the privacy of minors. This platform is intended only for those aged 21 and above, and we do not intentionally collect any information from minors.

Age verification is a mandatory step during registration. If we learn that a minor has created an account, that account will be closed immediately and all related information will be deleted.

If you suspect that a minor is using this platform, please notify our support team immediately.

Although j77j operates primarily from Bangladesh, data may sometimes be processed on servers in other countries due to technical requirements. In such cases, the following assurances are given:

• SSL encryption is always active during international transfers.
• Technology service providers in the countries to which data is transferred are bound by confidentiality agreements.
• We only send data to jurisdictions where adequate data protection laws are in place.

j77j reserves the right to amend or update this privacy policy as needed. If any significant changes are made to the policy:

• The "Last Updated" date at the top of this page will be changed.
• Registered users will be notified by email.
• A notice will be displayed on the platform for important changes.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. Visit this page regularly to stay informed about changes.

At j77j, responsible gaming policy and privacy policy are interconnected. By analyzing your gaming history and behavioral data, we:

• Identify signs of excessive gaming and send timely alerts.
• Suggest setting deposit and betting limits.
• Provide self-exclusion options when needed.

Data used for this purpose is never shared with third parties and is used solely for your protection. To learn more about responsible gaming, visit our Responsible Gaming page.